Our Reviews

Jenny and Dino were great to work with and made the process so easy. Great experience!

Great service rep

good

No communication. Said truck would be done day of, didn’t hear back for more than 24 hours. Called multiple times, just sent to voicemail. Also, when scheduling appt, they would call back and say that it wasn’t available anymore. This happened multiple times. Frustrated due to my busy schedule, it is hard to reschedule once cancelled. Just disappointing in the overall service from the service department and customer service. When I first bought the truck, I was very happy with my experience. But, now I wouldn’t recommend anyone to do business with this particular location due to the lack of customer service, communication, and lack of urgency.

Fast service and fair pricing. Car was ready exactly at when it was promised.

Didier did a great job keeping me informed about the situation and the progress on my car. Although the issue took longer to resolve than expected, I would appreciate it if GM could consider offering extended loaner vehicles for cases like this. Other than that everything was good.

Outstanding facility & friendly knowledgeable staff, a 6-Star experience!

Jason and Didier solved the problem and got the car back to me quickly.

On time, good advisor, good service

Jesus was great. Got my car in next day and sorted everything out. Very happy with servive

Failed to follow up on floor mats that were ordered and paid for but never delivered. Have called and talked to several people and left messages without any response it pathetic. I want my mats for my 2023 corvette which we spent well over $100K. Get it done Boardwalk Chevrolet what the F!!!

Easy to schedule appointment, advisors are always helpful, but had to return twice to fix the same problems with my Tire Pressure Monitoring System and wind noise from drivers door seals.

Very nice and efficient

Jason is the best!

Friendly, fast service.

Diddie and his team did a great job. Fast and easy experience. Thank you!

My 2022 Equinox had routine service. The Navigation was fixed with a replacement SD card. The service team did a great job and in a timely manner.

Jason Manown is great.

Great communication, seamless drop off, excellent front staff

easy appt, kept informed, reasonable cost

I was surprised the work was completed so fast.

Good overall experience. One small snafu - I did drop the car off on a Friday, and did not get an update until Monday morning - despite my attempts at calling service Friday afternoon. I just needed to know if I was going to have use of my vehicle over the weekend. I also called in Saturday and whoever answered the phone (probably sales) put me into service voice mail. I called back a little later and the salesperson who answered had the decency to tell me service is closed on the weekends - so I got my answer that my car was not going to be ready until Monday.

Jason Manown was absolutely incredible. He went above and beyond to help me solve a problem that my dealership didn’t know the answer to. He gave 150% on his own - I didn’t even have to ask. Best service ever!

The sales people - Diono, Jenny & David - were great. Only suggestion - cut the massive paperwork and go more electronic

Good experience. Knowledgeable salespeople.

Good Communication. So far the van runs well. The price is a little more than I expected.

Fixed my problem and at no cost to me while doing the oil change and tire rotation.

Great Service from Jason

very professional

Making an appointment was easy, Jason was professional and helpful, my car was ready even before the the estimated time. The other guy (sorry, didn’t catch his name) was also very helpful when I was picking up my car.

Got warranty software update to fix erroneous sensor report on electric recharge system. Very kind to slightly stretch warranty period!

Jason is the best . Check in is easy . He keeps me posted throughout the day re the work to be done and any parts they need to order . Rick Arsellini is always helpful in every way . I am responsible for the maintenance of five cars ….. Boardwalk is always my favorite due to always great customer service.

Done on time for a fair price

Unfortunately I purchased my new Colorado ZR2 truck from another dealership because of a rude salesman. But because of excellent customer service from Mr. Didier Benavides I will bring my vehicle for service to Boardwalk. He is a fantastic representative for the dealership

Still have the same issues with my new vehicle. Nothing was fixed.

Great customer experience, service and assistance in whatever info , questions etc The lease contract and trade in was smooth and staff made you feel welcomed

Jason was very helpful. The cost was reasonable, and the service was above and beyond.

Jason walked me through everything and I felt very comfortable and taken care of.

Jason is outstanding - hard working, professional and has a good rapport with the team and clients.

Fast and friendly

Fue una atención de primera la señorita Jennifer aparte de ser atenta fue de gran ayuda en todo el proceso y su amabilidad y carisma como persona hase q el cliente se sienta a gusto y cómodo muchas gracias y todas las bendiciones para ella y su ekipo de trabajo exelete.

Warm, professional and caring! Jenny and Dino were terrific! Dino made the purchase of my gorgeous new Corvette E-Ray convertible the most pleasant and stress free auto purchase that I have ever experienced! Jenny was awesome! She patiently walked me through all of my cars amazing features and systems until, after an hour, I was in such overload that I begged for ending! She was great!

Excellent service Fast , professional

This is a very pleasant purchase. Jenny is a very professional salesman and she can tell me everything I want to know. Everyone here is very friendly. The perfect car purchase experience.

Great customer service. Car was finished as discussed

Professional and very helpful

Did everything as expected

My husband and I had a great experience purchasing the Chevrolet Silverado EV. Thanks to Dino and Luis for excellent service.

Excellent

Jason and his team at Chevrolet did a wonderful job as always when changing my oil. It was a delight being welcomed in by the staff in the morning. It was also a very quick and smooth process to get my car checked in. My car was ready to be picked up without a problem and with fresh oil for the next road trip. I’m grateful I’ve been coming here for over a year now. I’ve developed trust with this team and trust that they will always do an excellent job.

Jason is awesome professional knowledgeable knows my vets

Fixed the problem first time

From the moment we walked in, Jenny was welcoming and extremely helpful. She listened to what we needed.

Service writer Didier Benavides is why I go to Boardwalk. Very professional and friendly

Didier Benavides does outstanding work. He’s professional, informative and makes your service department run smoothly.

The desk staff were friendly. However, the problem with my AC was not fixed.

Jason is a knowledgeable and professional asset to your company

Brought in my 2024 Sierra 2500 for some warrantied service. Didier and the guys at Boardwalk are great! Decided to switch up from another GM Dealer because my truck was not getting sorted. Glad I came here and will continue to do all my future service. Thank you!

Dependable, friendly service at a fair price. Delivered our vehicle back with a fresh wash.

Jenny was really helpful and had a great delivery

Jason was knowledgeable and vehicle was ready at promised time

Despite congestion at intake, service was reliable and expedient.

good service

It took a week to get my vehicle serviced. When I came to pick it up, I stopped to fill it up with gas when I did. Gas poured all over the Service station deck and under my vehicle because the technician had not connected the fill line hose after dropping the gas tank for a new pressure sensor Unbelievable is the only way I can describe it! That technician should be fired!!! What a liability you created for me and your dealership. Thank God, I was able to drive it back. The service station attendance were not very happy nor am I. I will never return to this dealership and I will do nothing but give you bad reviews on yelp and next-door

Jason was great.

Great service.

Things break but the service crew at Boardwalk a great job fixing and communicating with me. Thanks Jason and Didier for a job well done.

Excellent customer service and support

Had a great experience

Very easy, calm. Car is great

The car has the same exact issues that I gave it with -> Adaptive cruise control doesn't work, Lane keep doesn't work, forward collision doesn't work and there is creaking noise in the cabin. The only thing that was completed is adjusting tire pressure and fixing a scuff on the door panel

Attended to promptly, waiting area has Wifi and coffee.

5 Star: Jason Manown. He made a prompt appointment in person on 7/28 for 7/31. Jason handled the maintenance within the 2 hours projected. He even cleaned my car. 3 Star. Automated email system. I made an easy appointment in May, resulting in a screen saying I’ll receive a phone call to confirm date & time. Never received a call. 1 star. Boardwalk Chevrolet service via phone. I never received a callback.

Great working with Jason

I talked to sales person that help me and his name is Dino. I told him why couple accessories are included. I know it should be included because I went online thats why I know it should be included. Im not happy how they treated me. I dont know if I can recommend you guys with my friends. These people should be honest with the buyers. Honesty is the best policy.

The team there was great to work with. Made me feel like we were friends right out of the gate. Deno, and his team were a pleasure to work with. They were fair, honest, and looked for ways to help me as their client. I will buy form them again in the future. I highly recommend people to make the trip to see them.

Jason and Didier in the Service department consistently work hard to get my truck repaired when issues arise. Good communication and skilled work! Thanks Team!

.

Took way too long which has caused a financial hardship

Jason was great! However, the techs damaged my custom Tuxmat car mat in the back. Punctures are clearly visible.

I have tried 4 different local dealerships. This is by far the best experience. Super nice service guys and got it done in the expected time

ok

Jason and team were great as usual.

I'm very comfortable with Jason the manager in the service department. I don't need to visit often but regardless he remembers me from past visits. He's flexible in what I do and don't need. And as a bonus he keeps my new Corvette well protected inside when it's done until I can pick it up.

I have bought 18 cars over the course of 54 years; this has been the best experience because of all your wonderful staff and most of all Jenny.

Service issues were communicated clearly for approval and performed in a timely manner.

Jason took care of what needed to happen with regards to my first service, a recall, and a interior warranty issue. He updated the system with my extended warranty. service was done same day at approximately the same time he had predicted. Everything was perfect. Chevy is very lucky.

Service team has always been very helpful and responsive

Service department is fantastic!

Friendly and thorough

Service staff were professional, courteous and friendly.

Didier helped us every step of the way

Friendly service staff, and my oil change was completed quickly and well. Boardwalk does a great job with Corvettes!

It was great to purchase the vehicle whit you guys great service and great vehicle thank you

Appointment was easy to make. Arrived on my appointment on time, car was checked in for ordinary oil change and within one hour I was on my way all involved or professional and courteous.

Jason is great and it’s always a pleasure to work with him.

Excellent Service Reps Chevy Sucks When It Comes To Parts & Truck 2023 24 K Miles That Keeps Having Scary Issues !!!

Professional knowledgeable quick knows my cars

Always a pleasure

Easy to book and timing was great. $250 for an oil change and windshield wipers is way too expensive

as always - Jason was very professional and provides excellent customer service. He sets a pretty high bar.

Attention to detail from my service advisor Jason.

Timely ans prompt service.

Very good service, but not all issues resolved.

It was probably the best dealership experience we’ve ever had. From the low pressure to upsell to the streamlining they did for us. We appreciated everything they did for us. Jenny was the best representative we’ve ever encountered and Dino was great and answering all financing questions and finding the best solutions for us.

Courteous

Very good service, thanks

I found the staff to be extremely knowledgeable, warm and helpful. It was enjoyable to deal with them and I trust them as a result.

Demo in sales was very helpful to me as a person who has some disabilities . Car came back covered in dust from construction next to the dealership 😞

always a pleasure

rapid and excellent support

Exceptional dealership

Dino was very helpful with details about the car and with getting the best discounts possible!

I had set up an oil change appointment for 7:30am.. We did not leave from there until 10am. No shuttle was available so I had to have someone stay there so they can bring my car back home and had to find a ride to work.. Very inconvenient.. If I didn't have people to help me out, I would had to seat there for 2 1/2 hours and that would had cost me money (missing time from work) as I would have been very late to work.. As is, I had to pay for my ride to work, which moving forward, it would cost me less to just take it elsewhere.

Great service, great people in the service department.

Amazing experience just an awesome service advisor

Diddier is an excellent service rep. Kept me up constantly on the work being done.

Great

The experience with everyone was awesome. It was a quick and easy process, no high pressure sales tactics and no bait and switch. Everyone was pleasant and helpful.

I appreciated the helpful explanations and thorough, but efficient work. Thank you!

Everything was perfect

Did Corvette oil change in a few hours as promised

all's well

Dealership was nice. I really wish you had a car shuttle service. I had to pay for Uber rides to and from your dealership (I'm only a few miles away) for a GM recall...

Great Experience

Great service from staff

Jason was very helpful and kept us informed.

Service was done on time and service consultant is the best

Excellent professional knowledgeable friendly knows my vets cares

.

Excellent service!

Excellent service

Jason made sure my hood was aligned. He also. verified the software update status of my Silverado EV.

Good experience

They charged us $600 without even telling us that it would cost that much to just look at the car! They wouldn't release the car until we paid them. They should have called and let us know how much it was going to cost before just charging us! We will never go to them again!

Great personalized and professional service by the service state--outstanding!!

The entire team helped out with the purchase of my new Suburban. There were several people, Jenny Pineda, Dino, Effron, and Elmer all were amazing! Loved how they worked together as a team and stepped in when one person was out. They also had great inventory which is the biggest reason I chose a Suburban over a similarly sized SUV/different brand. They were not pushy but allowed me the time to make a decision. They also were extremely organized and had all of the paperwork ready for me to sign when I was ready to purchase. Overall, a great experience!

Work was done promptly, although tire pressures afterwards were 40, 37, 37, 37 when the manual calls for 38 psi in each tire. I had called ahead and scheduled an 8AM waiting appointment and was on time for the appointment. It took 2.5 hours to change the wiper blades and rotate the tires with no estimate of time it would take given to me, and no statusing of progress during the 2.5 hrs.

always a pleasure. jason is cool under pressure.

Jason was friendly and knowledgeable. I had made an appt online but; it “wasn’t pulling through to his system” so he didn’t have record of my appt. For that morning or the services I had requested. We were able to sort it out though and, most importantly, he was still able to accommodate me. Fortunately, another person he was speaking with was able to see I had made the appt. I came to Boardwalk after having done all my prior service since buying my 2022 Corvette at Steven’s Creek. I was leaving Stevens Creek to try someone new because the service level and experience at Steven’s Creek had gone considerably down hill in the last year or two. Staff turnover and maybe even some ownership or management changes had made it no longer worth my loyalty and the drive from Belmont. I was hoping for a better experience though at Boardwalk. I had made the appt as a “waiter”, which Jason had acknowledged, for an oil and filter change, an air filter change and a cabin filter change. Seems to me that should be a waitable set of set of services. When I was told the estimate was two hours, I was surprised. Ended up though taking even longer, nearly four hours.in fairness, because the appt hadn’t come through online when setting up, I had to remind Jason about the air filter as well later in the process. But still, I just don’t get why that still took nearly four hours. . What in the world is happening back in that service shop for that to be a four hour job? Came then to $500+ dollars at check out. And, upon leaving, I noted the technician had over inflated the tires above the 30 recommended PSI on the door well. Maybe I am just expecting too much these days. I used to be willing to pay a little more for a notably higher quality of skill and service at the dealer for my vehicles; but, lately my experience at both Steven’s Creek and now Boardwalk has just left me challenging that. Reality is, the service is not better and the cost is exorbitant. I do appreciate Kason was able to help me with how to reboot my audio system which Boardwalk had not been able to do; but, still going to be rethinking my scheduled maintenance approach again after this.

Great, as always.

La atención y manera de como hasen q te sientas cómodo con su trabajo es lo q permite seguir prefiriendo buscar siempre de su ayuda.

Jason reviewed our car including age and mileage, then explained all the services that would be included during the routine maintenance. He also listened to our concerns about the brakes and fixed that issue too. He is always professional and communicates well.

I had a very positive experience at this dealership. From the moment I arrived, the staff was professional, friendly, and genuinely attentive. They took the time to listen to my needs, explained everything clearly, and never made me feel rushed or pressured. The process was smooth, transparent, and well organized. I truly appreciated their honesty, customer-focused approach, and attention to detail. It’s clear that they value customer satisfaction and take pride in their work. I would confidently recommend this dealership to anyone looking for a trustworthy and pleasant experience.

Jason knows my corvettes is professional knowledgeable helpful honest cares

Prompt clear responses and good service

Needed my TPMS sensors on my 2004 corvette replaced and programmed after the tire shop down the road couldn't do it. These gentlemen did it and kept in contact with me throughout the process. Well done guys!

I really like the service they provided. Would have been nice if the clean the inside of the winshield. They could also think about puting in a restroom on the service side so you don't have to walk across the show room floor.

Jason is the best. Careful explanation of the problem (I had some difficulty grasping the fact that the word 'battery' could refer to two different things!), and kind encouragement to go ahead and replace the one that might (or might not) be failing. On consideration, that was excellent advice. He's a pleasure to work with and makes me look forward to, rather than dread, the next service visit. Thanks, Jason!